Politica Di Spedizioni

Marcoccia Distribuzione s.r.l.s ships its products worldwide using the Bartolini courier service, which has a proven track record of reliability. All orders are processed within a maximum of 3 business days from confirmation. Shipping costs are fixed and vary depending on the destination country or region. Customers are responsible for any customs duties, taxes, or import charges applicable in the country of delivery.

For all orders, we exclusively use Bartolini’s express shipping service to ensure fast and secure delivery. Standard delivery times are 24 hours, although occasional delays may occur due to external factors. All shipments are trackable, and tracking information will be provided to customers upon shipment. We do not ship orders that cannot be tracked. Shipping costs are calculated based on the delivery location and are displayed at checkout. In the event of a return, shipping costs are the responsibility of the customer.

Upon shipment, customers receive a tracking number to monitor their package. In the event of loss or damage to the shipment, liability rests with the carrier (Bartolini), and Marcoccia Distribuzione s.r.l.s. will fully cooperate to resolve the issue. Customers are required to report any issues promptly. For returns, shipping costs are the responsibility of the customer. We recommend using a trackable courier service to ensure a safe return. Marcoccia Distribuzione s.r.l.s. will refund returned products in accordance with the applicable refund policy once the items have been received and inspected.